
I suggest that you provide a working email for you to receive the password reset link.Īlso, to answer to your second question, please be informed that you cannot change the Windows Live Id of your Microsoft Account.


In this method, you will be asked to provide a contact email where a link will be sent after you validated your account. Enter a working email address where we can contact you and click on Next.Click "I can’t use any of these options".Enter your Microsoft account and type in the characters you'll see in the pictures and click on Next.If you are not receiving the verification code, you can try to verify your account through the online account validation process.

Thank you for posting your concern in Microsoft Community and welcome to the Windows 10 Family.
